Humans + Machines

Clarium

AI-powered workflow platform and data ecosystem that reimagines and transforms supply chain management for hospitals and health systems

Case Summary

AI-Powered Supply Chain Platform

I designed four modules for Clarium, developed the brand and design system, supported user testing, and created a hospital NLP product.

Disruption

50% Shorter

Substitute request

45% Faster

Savings

+$1.5M /Year

In productivity

Adoption

+368% Users

Year to date

My role ROI

21x over 2 years

Across business, design and brand

Palantir

Data analytics platform that helps organisations integrate, analyse, and visualise large-scale data to make informed decisions.

Case Summary

Palantir Foundry

Worked across three major Palantir Foundry apps, analysing user behaviour and collaborating with teams to inform design decisions.

Impact

+1025 Customers

Task time

30% Less

Partnership

8 Teams

Across EU and US

Leadership

2 Coached

Product Design

Design

+70 Interventions

Across Foundry and Gotham platforms

Spec

End-to-end property management tool including an augmented reality 3D digital twin of the property.

Case Summary

Digital Twin

Designed a customer-centric product from scratch, conducting research and testing to provide property seekers an immersive property experience.

Delivered in

3 Weeks

Testing included

Orders

+15%/Mo

Engagement

+30%

On parent website

Engage

+50%

Time on page

Stak

End-to-end commercial property management tool including an augmented reality 3D digital twin of the property.

Commercial Brochure

Organised, led and delivered a commercial brochure as minimum viable product, which helped the business establish its commercial presence.

Delivered in

2 Weeks

Testing included

Leadership

3 Managed

Product design team

Method

4-Days Design Spring

Involving 5 internal and 2 external stakeholder

Pupil

Spatial data company that creates precise 3D digital twins of real-world spaces to revolutionise property and spatial management.

Case Summary

Pupil Trace

Led a team to unify four products under one platform, that streamlined company operations across the UK and EU.

Task time

-20% Less

In primary task

Savings

£381K /Yr

In productivity

Leadership

3 Managed

In Product Design

Delivered in

1 Month

Design

+60 Across 7 Products

Whilst leading a team of 3 product designers

2024

Astra OS

50%

▼

Disruption resolution time

45%

▼

Reduction in Substitute Completion

$1.5M

▲

Productivity Saving

One platform providing end-to-end visibility and intelligent automation for hospital supply chains, enabling digitalised and collaborative tasks for cost optimisation and optimal clinical quality.

partner

Clarium Health

problem-space

Clarium needed a lead product designer to deliver the design value of its business whilst scaling it from Pre-Seed to Series A, support numerous amount of business development initiatives, ship products from zero to one, craft and establish a brand new design system, improve the overall experience design by also utilising large behavioural data whilst also establishing a design culture.

SOLUTION

I accelerated Clarium's business growth by implementing high-impact design interventions based on primary research and behavioural data. I also executed designs from their roadmap and supported numerous business development efforts by creating pitch decks and high-fidelity prototypes. These contributions helped Clarium secure contracts averaging $500K/year and scale to Series A. Additionally, I established a design system, promoted a design culture, and facilitated collaboration through internal articles and regular developer meetings.

TECHNOLOGIES

React
Python

ACTIVITIES

End-to-end experience design
High-Fidelity Prototype
Task Analysis and Digitisation
Design System
Brand Identity
Data-driven design intervention
Design Workshops

results

Reduced Hospital Disruption Time by 50%
45% Reduction in Substitute Completion Time
Helped increase Year-to-Date Customer User Adoption by 368%
Helped achieved annual productivity savings of $1.5 million for multiple top 5 hospitals in the US
Helped secure multiple contracts with an average of $500K/Yr

↳ Brand Website

Used for raising customer and investor awareness.

2021

Trace

Proprietary job tracking product that allows job tracking, uploading job assets, auto-assign task across 3 operational teams and publishing of the assets on-line.

partner

Pupil

problem-space

Pupil wanted to reduce the asset production for real estate properties to help estate agents and their buyers/sellers get an ad-hoc brochure of their potential property. Furthermore, design the whole system to enable collaboration across four operational teams. I led and oversaw one Senior product Designer and a Senior Visual Designer, primary research and usability testings and engineers handoff.

SOLUTION

End-to-end order fulfillment platform. Trace provides a way for internal operations to quickly and consistently work and collaborate on orders prioritised by the platform, without the need to speak with their team leads — ultimately saving ~£31,752 per month and reducing the overall time on task and order fulfillment.

TECHNOLOGIES

React
Typescript
Computer vision

ACTIVITIES

End-to-end experience design
Formative, summative & explorative evaluation
Primary interviews
Requirement gathering
Operational design System
Adaptive interface

results

Saved ~£31,752 on monthly operational costs
Reduced average time on task by ~30%
Increased experience perceived value and ease of use

2020

Digital Twin

A web consumer application offered by Spec. It offers 3D models, still photographs and 360° interactive panoramic views of property interiors and exteriors.

partner

Pupil

problem-space

Spec needed to standardise their semi-immersive virtual reality experience for 3D property models to help home buyers and renters make important decisions.

SOLUTION

I’ve collaborated with an engineer to build a high-fidelity prototype and led three phases of discovery and testing research for the semi-immersive experience. I iterated the experience throughout and proposed changes at the end of each phase. The experience is now a 6-month vision for Pupil.

TECHNOLOGIES

Virtual reality
WebGL

ACTIVITIES

End-to-end experience design
Formative, summative & explorative evaluation
Primary interviews
Demographic research
Design System
Adaptive interface

results

30% increase adoption of 3D property model
Increased time on page of 50%
Established 12-months-long roadmap

2022

Palantir

Palantir Foundry is a data management platform that helps organisations use data to make decisions.

partner

Palantir

problem-space

Palantir products from its Foundry platform—Contour, Vector, and Ontology OMA—are powerful and constantly require enhancements to improve user experience, scalability, and functionality. The challenge was to refine and optimise these tools to better meet the evolving needs of users in data-intensive environments, ensuring more intuitive interaction, improved data visualisation, and enhanced decision-making capabilities.

SOLUTION

I've partnered with multiple teams across the UK and EU to analyse their problems, decompose these and define the solution myself so to inform design decisions and facilitate the same when collaborating with large teams.

ACTIVITIES

End-to-end experience design
Behavioural and data analysis
Primary interviews
Large problem decomposition and definition
Design System

results

Unified Foundry and Gotham Ontologies resulting in millions of revenue of new contracts thanks to a unified Ontology
Impacted over +1K customers on mission-critical environments
Improved overall Ontology experience by reducing its time on task by 30% as a result of improving the interaction design
Liaised with external recruitment and internal Human Resources to interview, decide and finally hire graduate and senior product designers
Coached 2 new graduates in senior product design

Hi, I'm Jacopo 😎. I scale product design efforts through leadership, individual contribution, and team growth.

I'm passionate about turning ideas into intuitive, engaging products across web, mobile, and mixed reality. I specialise in product design, team management, design research, brand identity, and visual systems to bring your vision to life.

Clarium

AI-Powered Supply Chain Platform

50% Shorter

45% Faster

+$1.5M /Year

+368% Users

21x over 2 years

Palantir

Palantir Foundry

+1025 Customers

30% Less

8 Teams

2 Coached

+70 Interventions

Spec

Digital Twin

3 Weeks

+15%/Mo

+30%

+50%

Stak

Commercial Brochure

2 Weeks

3 Managed

4-Days Design Spring

Pupil

Pupil Trace

-20% Less

£381K /Yr

3 Managed

1 Month

+60 Across 7 Products

50%

45%

$1.5M

One platform providing end-to-end visibility and intelligent automation for hospital supply chains, enabling digitalised and collaborative tasks for cost optimisation and optimal clinical quality.

Proprietary job tracking product that allows job tracking, uploading job assets, auto-assign task across 3 operational teams and publishing of the assets on-line.

A web consumer application offered by Spec. It offers 3D models, still photographs and 360° interactive panoramic views of property interiors and exteriors.

Palantir Foundry is a data management platform that helps organisations use data to make decisions.